Meet Dr. Meb Rashid. He’s the medical director of Toronto’s only in-hospital refugee clinic who has dedicated his career to serving “the world’s heroes.” With his lean, but mighty team, Meb is changing the way care is delivered in the city—and ensuring a refugee’s new life in Canada begins with a healthy start.
WHO: Meb has been at the helm of Women’s College Hospital’s Crossroads Clinic—which he also helped establish—since 2011. Since then, his team has provided crucial care to nearly 2,000 refugees while helping them effectively navigate a new health-care system in an entirely new country. But Meb’s impact on refugee health extends far beyond Crossroads Clinic’s walls. He’s been a go-to source for connecting newcomers with social services agencies—including United Way–supported COSTI and Access Alliance—to provide access to the wide-ranging supports needed to settle and integrate into a new community. He was also on the steering committee of Canadian Collaboration for Immigrant and Refugee Health (CCIRH) and has even brought together clinicians in a common cause of caring through refugee-focused health networks.
WHY: Meb, who immigrated to Canada from Tanzania when he was young, says he has the “best job in the city” working with newcomers. And we wholeheartedly agree with the importance of his work. Providing timely, accessible supports—include trauma counselling and language services—to newly-arrived refugees and immigrants is a vital part of United Way’s work helping individuals settle and integrate. “Refugees are an amazing group of people to work with,” he says. “Many have lived through horrific issues, but they arrive in Canada with the desire to put their lives back together. It’s a testament to human resilience.” So then it’s no surprise Meb has made it his personal mission to meet with refugees soon after they arrive in Canada—building trust with patients to ensure their health remains a top priority despite juggling the demands of settling in a new country. For example: finding employment, enrolling children in school or navigating the transit system. The result: newcomers avoiding obstacles they would normally face—from unnecessary emergency room visits to language barriers. In large part due to a dedicated staff with training in tropical medicine and infectious disease, as well as knowledge of the refugee immigration process. “Keeping people healthy helps facilitate their integration,” adds Meb. “It’s essential to starting a new life in Canada.”
WHAT’S NEXT: Meb is excited about the future of Crossroads. Not only is the clinic having an impact on the lives of newcomers, but it’s giving emerging practitioners invaluable experience as a leading teaching setting. “We’re starting to produce research that allows us to guide other clinics in the community that perhaps don’t see refugees in the same numbers we do,” explains Meb. “We’re hopeful this evidence will help other physicians better serve refugees and their nuanced needs in a more precise way.” This invaluable insight will undoubtedly help physicians and social service providers alike better understand and respond to the important issues that confront refugees and immigrants.
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